Privacy Policy
Last Updated: August 10, 2026
SILVER HOOF (“SILVER HOOF”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and related digital platforms.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you may have in relation to your personal information.
By using the SILVER HOOF website or submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, submit a service request, subscribe to our services, or otherwise interact with SILVER HOOF.
Depending on the nature of your interaction with us, this information may include your name, email address, telephone number, company or organization name, country of residence, information about your trading or investment experience, details of your request, and any other information you choose to provide.
When you use our website, we may also automatically collect certain technical information, such as your IP address, browser type, device information, operating system, pages visited, approximate location, and information about how you interact with our website.
2. How We Use Your Information
We may use the information we collect to:
respond to your inquiries and requests;
provide information about our services;
process and manage service requests;
communicate with you regarding services, projects, or other matters you have contacted us about;
provide, maintain, and improve our website and services;
understand how users interact with our website and improve its functionality;
protect the security and integrity of our website and systems;
comply with applicable legal and regulatory requirements.
We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
3. Service Requests and Communications
If you submit a request through our website, we may use the information you provide to evaluate your request and contact you regarding the relevant service.
The information you provide in a service request may include details about your requirements, business activities, trading or investment experience, or other information necessary to understand your request.
We may retain correspondence and information relating to your request for as long as reasonably necessary to manage the relationship with you, provide the requested service, comply with legal obligations, and protect our legitimate business interests.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to ensure the proper functioning of the website, improve user experience, analyze website traffic, and understand how visitors use our website.
Cookies may collect information such as your browser type, pages visited, session information, and other technical information.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
Where required by applicable law, we will obtain the necessary consent before using non-essential cookies or similar technologies.
5. Third-Party Services
We may use third-party service providers to operate our website, communicate with users, process payments, provide analytics, host data, or provide other services necessary for our business operations.
Depending on the services you use, your information may be processed by third-party providers acting on our behalf or independently in accordance with their own privacy policies.
For example, certain services may involve payment processors, hosting providers, analytics services, communication platforms, or other technology providers.
We do not sell or rent your personal information to third parties.
6. FINANGRAM
If you use FINANGRAM or register for its services, additional personal information may be collected and processed in connection with your FINANGRAM account and the services you use.
The processing of personal information through FINANGRAM may be subject to additional terms and privacy provisions applicable to the FINANGRAM platform.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with applicable legal, tax, accounting, or regulatory requirements.
When personal information is no longer required, we may securely delete or anonymize it.
9. International Data Transfers
Because SILVER HOOF and its service providers may operate across different countries and regions, personal information may be processed or stored outside the country in which you reside.
Where required by applicable law, we will take appropriate measures to ensure that international transfers of personal information are carried out in accordance with applicable data protection requirements.
10. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
request access to personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of your personal information where legally permitted;
request restriction of certain processing;
object to certain processing activities;
withdraw consent where processing is based on consent;
request a copy of your personal information in a portable format where applicable;
lodge a complaint with the relevant data protection authority.
The availability of these rights may depend on applicable law and the circumstances of the processing.
To exercise any applicable rights, you may contact us using the contact information provided below.
11. Children's Privacy
Our website and services are not intended for children under the age required by applicable law to independently provide consent to the processing of personal information.
We do not knowingly collect personal information from children for purposes unrelated to providing services where such collection is not permitted by law.
If you believe that a child has provided us with personal information in circumstances where it should not have been collected, please contact us.
12. Links to Other Websites
Our website may contain links to third-party websites, platforms, applications, or services, including websites operated by FINANGRAM and other service providers.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party service before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns regarding the processing of your personal information, please contact SILVER HOOF through the contact details provided on our Contact Us page.